KNOW MORE ABOUT US
Quest Healthcare
About Us
Quest Healthcare Limited is a provider of supported living services, live-in care and home care within the community for people aged 18 years old and over. We are an equal opportunities employer with a diverse staff representing the community we serve and clients we look after.
We treat each person with respect by being compassionate listeners to ensure that their needs and access to health are addressed in a timely manner and our systems reflect this. Furthermore we consult with family members for their guidance to ensure our approach is well suited to the person and thus carrying for the whole person.
We strive to keep ourselves updated by incorporating and applying modern developments within the health services. We continue to use innovative approach to health services and customer services. We continuously examine our services to provide quality services.
Integrity & Ethics
We do not compromise on our integrity and ethics in delivering healthcare services as we are good stewards to the resources available by utilising them efficiently to benefit our patients.
Teamwork
The delivery of quality health services is dependent on the teamwork of our employees. As a result of our strong work ethic, we deliver services that meet our clients’ high expectations.
Confidence
We seek to install confidence in our clients by engaging them in our healthcare provision thus empowering them to be part of the delivering the care they need.
Quality Assurance
We strive to keep ourselves updated by incorporating and applying modern developments within the health services. Our health services and customer services continue to be innovative. To ensure quality, we continuously evaluate our services.
Our Misssion
Our mission is to provide our clients with exceptional, comprehensive healthcare in a friendly and warm manner.
Quest Healthcare is an organisation geared to provide person centred services. Our ethos is to build an environment bespoke to individuals using our services. The environment shall be conducive enough for them to call home which will cater for their Social, Psychological, financial and health needs. At Quest we pride ourselves in bringing reassurance to families of our service users knowing their loved ones are in safe and capable hands. Quest is not just a name but a guiding principle. We work with multiple agencies to enable all our Clients provisions are addressed.
Our range of services provided
The Organisation offers help and assistance to the service user in the aspects of care detailed below. In all cases these services are controlled through detailed Policies / Procedures:
- Domestic Services
- Personal Care Services
- Social Care Services
- Provision of meals and dietary care
- Reflective support on conduct and behaviour/reduction of offending behaviour
- Socialising and community integration
- Benefits support
- Guidance to budget in an independent manner.
- Accessing and registering with health services
- Education, training, employment or business
- Family contact
- Support with emotional, mental health, religious and cultural practices
- Safety & self-harm reduction (safeguarding measures and use of therapeutic services)
- Appropriate conduct and behaviours/reduction of offending behaviours
- Managing emergencies Independence skills development
- Administering and safe storage of medication